Position Title:  Operations Manager, Campus Specific

 

Status:  Exempt, Full-time, Year-round

Supervisor: Campus Administration, Operations Director

 

Qualifications:

• Bachelor’s degree required; graduate degree preferred 
• 3 to 7 years of work experience, preferably in education and/or business or operations management  
• Demonstrated management and leadership skills (e.g. at least 2 years managing a team or multiple large projects)
• Strong project and time management skills; ability to effectively backwards plan, juggle multiple priorities with great attention to detail, and deliver consistent and timely results
• Customer service mindset, and shows urgency and the ability to proactively solve problems and make decisions quickly
• Team player with strong interpersonal and stakeholder management and relationship building skills
• Ability to lead, influence, and hold others accountable to upholding high standards of operational excellence
• Ability to be calm under pressure, especially in difficult conversations with parents and staff
• Excellent organizational, verbal, and written communication skills
• Excellent computer skills, including Microsoft Word, Microsoft PowerPoint, Microsoft Excel; Google Drive, Google Docs, and Google Sheets
• Desire to continuously learn and increase effectiveness as a professional 
• Commitment to the Odyssey mission, core values and willingness to go above and beyond to meet the needs of Odyssey scholars, families, and staff.

Key Responsibilities

• Manages the School Operations Team and appropriate campus functions (e.g. Front-Office managers, health aids, support staff)
• Develops, manages, and coordinates the campus arrival and dismissal procedures 
• Liaison for child nutrition, developing the lunch line flow, ensuring procedures are followed, training teachers on processes including the snack purchases/pizza, student rosters, providing feedback
• Monthly Facility Audit Walk with the Campus Facilities Manager 
• Plans and coordinates shared space usage in coordination with ARM, Progress monitors school ops performance, communicates back to School Support Partners - District Operations Manager, Co-Principals and Executive Directors
• Responsible for driving school based strategies to ensure kids are in seats, by meeting student application/ registration/ enrollment/ attendance goals 
• Leads weekly enrollment/ attendance check-in meeting with Co-Principals, SPED, ELL Director, Office manger, Registrar
• Campus Incident Command Leader; main POC for campus emergency management and communication
• Direct liaison with HR/Marketing
• Builds a culture of operational excellence from leaving it better than you found it, to cleanliness/ maintenance expectations, to safety and security being a team effort
• Performs other duties as assigned by the School Leader or District Operations Manager
• Fill out purchasing and field trip Seamless docs requests.
• Coordinating and clearly communicating absences to HR for teachers through the SmartFind system.  Reconcile hourly staff hours on a weekly basis.
• Serve as a liaison between parents, scholars, and school administration to address and resolve disciplinary matters, fostering a supportive and communicative school environment.
• Coordinate staffing needs, including securing substitute teachers and assigning support staff to ensure consistent campus operations.
• Manage and monitor the campus budget, ensuring resources are allocated effectively to support scholar success and operational goals.